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Agentic Craft

Feedback & Correction

Patterns for collecting reviewer feedback on agent responses — thumbs rating, inline corrections, numeric scales, behavioral consequences, and feedback history.

Thumbs Feedback

Quick signal from the reviewer on response quality. Thumbs up confirms accuracy. Thumbs down opens a correction flow for structured remediation.

The project brief defines 23 requirements across 5 classes. implementation notes summarize the workflow behavior and open dependencies. I've mapped each requirement to its corresponding test case in the review plan.

StateTriggerBehavior
NeutralDefaultThumbs visible at half opacity, no selection
PositiveThumbs up clickedBrief green flash confirms, selection persists
NegativeThumbs down clickedCorrection textarea expands below the message
With CorrectionSubmit button or Cmd/Ctrl+EnterTextarea pre-filled, submit records the correction
Thumbs appear at reduced opacity until hover, keeping the reading experience clean. A thumbs-down always opens the correction flow — negative signal without context is less useful than a directed correction.

Inline Correction

Direct editing of agent prose when a specific factual error is identified — typically an incorrect launch plan reference or misquoted launch requirement.

The launch readiness plan requires dedicated support plan for issue triage procedures. This pattern ensures that the team has an explicit process to track and correct issues reported by users.

StateVisualBehavior
OriginalError text with subtle highlight + edit buttonClicking the edit button transitions to corrected state
CorrectedReplacement text with green-tinted highlightApplied tag appears with before → after summary
Inline corrections are scoped to specific factual errors — typically launch plan misreferences or incorrect readiness level claims. The correction is applied in-place so the reviewer sees the fix in context rather than receiving a full regeneration.

Rating Scale

Numeric quality rating for agent responses, used to build a calibration dataset over time. More granular than thumbs, less intrusive than a full correction.

Based on the launch policy, the product must implement Export workflow for CSV and JSON exports and Retention setting for account retention. Both are covered by the ACME export service's internal platform approval.

Rate this response
RatingMeaningAgent Response
1Incorrect or harmfulFlagged for immediate review, excluded from training
2Mostly wrongQueued for regeneration with guided corrections
3Partially correctLogged as neutral — no behavioral change
4Good with minor issuesReinforced with small adjustments noted
5ExcellentReinforced as-is, used as positive calibration example
Numbered buttons rather than stars — the scale is intentionally utilitarian. Reviewers are accustomed to readiness labels and respond well to explicit ordinal scales. The brief confirmation message auto-dismisses to avoid interrupting workflow.

Behavioral Consequence

How the agent's behavior visibly changes after receiving feedback. Demonstrates the feedback loop closing — the reviewer sees the before and after side by side.

The launch readiness plan requires dedicated support plan for issue triage procedures. This pattern ensures that the team has an explicit process to track and correct issues reported by users of the product.

StateContentPurpose
BeforeOriginal agent response with errorEstablishes baseline for comparison
AfterCorrected response with annotationShows the loop closing — feedback produces visible change
Closing the feedback loop visibly builds trust. The annotation card links back to the original feedback entry so the reviewer can trace exactly which correction produced the behavioral change.

Feedback History

A running log of all reviewer feedback — positive signals, negative signals, and corrections. Provides an audit trail and training reference for the agent.

ColumnContentNotes
TypePositive / Negative / CorrectionIcon-coded, monochrome
TimestampDate and time of feedbackSorted most recent first
MessageExcerpt of the rated agent responseTruncated to one line, full text on expand
DetailReviewer's note or correction textVisible only when row is expanded
The feedback history doubles as an audit trail — useful for compliance reviews where traceability of reviewer decisions matters. Expandable rows keep the list scannable while preserving full detail on demand.